The COVID-19 pandemic is driving increased focus on healthcare consumerism as patients are taking their medical care and the associated costs into their own hands. The personalization and self-service experiences that we see in other areas of daily life are now being applied to healthcare with the help of AI.

In this on-demand session from The AI Summit New York 2020, Perficient’s AI and healthcare experts will discuss the role of AI in healthcare consumerism. Together we'll explore common technology strategy foundational questions and trends in healthcare AI and discuss those themes in the context of healthcare consumerism – with a focus on machine learning, NLP and cognitive computing.