If you could turn back time, before COVID-19, how would you ready your health system? What would you do differently? What do you wish that you’d known or put into place?

In this webinar a panel of Salesforce, Perficient, and The Chartis Group executives, who span the physician, operational, and marketing goals, shared six commitments that hospitals need to make their organizations more resilient in the face of pandemics now and in the future. Combining thought leadership from three leading organizations, we explored:

• Why establishing 1:1 patient communication matters even more than ever
• Ways to engage patients and match care needs with capacity, in person and virtually
• Keys to improving clinical operating models and closing gaps in care
• How to deploy patient triage across virtual and physical sites of care
• Why investing in platforms that can scale today is critical to future success
• Next steps on how to get started – now