Global, Diversified Financial Services Leader
Seamless Workflow Transformation With Cutting-Edge IBM Platform
Challenge + Opportunity
Our client's business processes were governed by disjointed backend systems, causing inefficiency and onboarding hurdles. They sought a streamlined, enterprise-wide automation solution.
Solution Highlights
We leveraged IBM BPM to migrate and optimize legacy workflows to a unified Enterprise Workflow Automation platform, supporting 15 diverse business processes at once.
Key Benefits
Annual 5% growth in accounts per employee. US-based Institutional and Retail account opening saw 50% and 30% efficiency boosts respectively, enhancing CX and turnover times.
