leading auto parts retailer
A Strategy to Mature from Multichannel to Omnichannel
Challenge + Opportunity
Our client struggled with aligning business and IT teams on the key priorities needed to modernize ecommerce performance, improve digital operations, and grow online sales.
Solution Highlights
After a series of proprietary jumpstart assessments, we helped align C-suite digital strategy with desired outcomes and key online goals of the business. We also provided custom development and ongoing strategy consulting to ensure critical go-live deadlines were met.
Key Benefits
The redesigned shopping experience will increase engagement and conversions. New capabilities from the upgraded platform will optimize commerce experiences and operations.