Top 5 Investor-Owned Utility Provider
Automating Incident Reporting and Investigation
Challenge + Opportunity
Incomplete and disconnected information made it difficult to conduct incident investigations in a timely manner.
Solution Highlights
We implemented an automated, standardized incident reporting process and centralized electronic system to create, distribute, investigate, and remediate reports.
Key Benefits
Our client can proactively monitor failing equipment and improve asset management procedures. This reduces future risk by providing the ability to predict possible incidents.
