CX IQ Identifies Critical Capability Gaps and Prioritizes the Opportunities that Matter Most
Perficient’s CX IQ evaluates seven dimensions of CX mastery to reveal your company’s readiness for creating, delivering, and sustaining exemplary experiences. This five-week engagement helps you highlight priorities, create strategic alignment, and guide decisions about where and how to improve CX.
Four Critical CX Transformation Questions
Digital Strategy Director David Stallsmith describes the questions leaders need to ask before investing in CX change initiatives.
What It Is
Perficient’s CX IQ evaluates seven dimensions of CX mastery to reveal your company’s readiness for creating, delivering, and sustaining exemplary experiences. This five-week engagement helps you highlight priorities, create strategic alignment, and guide decisions about where and how to improve CX.