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peak traffic readiness

Accelerating Measurable Outcomes and Meaningful Observability

Site reliability impacts how your brand performs during peak events like holiday sales, marketing events, and promotions.

Site reliability engineering (SRE) ensures that brand experiences meet and exceed end-user expectations. SRE embeds the best practices of reliability and performance into a virtuous cycle across all aspects of the software development lifecycle, including definition, design, development, quality assurance, deployment, and hosting.

2.1x

SRE leaders detect a problem in their platform faster than non-leaders

69%

Mean time to resolution improvement enjoyed by SRE leaders

Three-Step Approach to Improved Site Reliability

While SRE casts a wide net over existing best practices, it is management-by-service-level-objectives at its heart.

Observe and Baseline

Observability is required for SRE, but the signals are often noisy. It takes effort to eliminate the noise and tune the service level indicators.

Establish SLOs

Create meaningful objectives based on well-tuned service level indicators and actively compare SLO results against goals.

Steady State

SLO violations are accounted for and handled by the overall SRE program and process. SLO measurement and results are built into the overall development organization.