Achieve Trust, Speed, and Reach With Commerce Digital Consulting
Elevate your brand’s strategy with a trusted digital consulting partner immersed in the culture of commerce. Our mission is to help you navigate the complexities of commerce and customer care, unlock data-driven insights, craft seamless omnichannel experiences, drive growth, and foster lasting customer relationships.
We Empower Commerce With Real Business Outcomes
Whether your brand engages in B2B, B2C, or D2C, we can help you build a roadmap to modernize, streamline, and grow. Our diverse cross-platform expertise and holistic approach to the customer journey means helping you excel at every touchpoint to surpass customer expectations. We leverage proven strategies and cutting-edge technology to produce outcomes your competitors can’t match.
Empowering Patient Independence With an Enhanced Commerce Experience
Our optimized buying journey mapping, guided selling approach, and content design for Beckton Dickinson (BD) provided an outstanding customer experience that clearly and seamlessly guides end users, caregivers, and physicians to the information they need to make an informed purchasing decision. Learn more about how our deep commerce and healthcare expertise brought a unique blend of empathy, understanding, and commitment to customers and allowed BD to achieve revenue and conversion rates beyond initial projections.
AI Transformation in Commerce
Shopping agents, curated content, digital twins, and conversational commerce are some of the hottest use cases for AI in commerce today. Consumers’ last-best experience is the new minimum expectation for their next, meaning you need to stay on the cutting edge. Shape your strategies accordingly and lead the way in the years to come.
Our Featured Commerce Solutions
Meet An Expert
Kim Williams-Czopek
Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She works with clients to devise digital experience strategies and how to translate strategies to tactics. She specializes in digital commerce, digital product development, user research and testing strategies, and digital responsibility.
Get in Touch with Our Experts
Our team of experts is here to help. Whether you're looking for information about our capabilities or our perspective on specific topics, we're ready to assist you. Please fill out the form below, and we will get back to you promptly.
By submitting this form, you understand Perficient may contact you in the future for marketing purposes. View our privacy policy for more information or to opt-out at any time.
Success Story
A Unified Commerce Experience for Partners
The customer wanted to integrate systems and centralize its ecommerce platform to control products and pricing, making it easier for customers to find the parts they need. Our strategic approach led to conversations on how to build new, improved, and unified internal processes and eliminate the existing complexities created from years of platform customizations.
